Circular CSSF 19/725 is a CSSF circular, published 29 July 2019. Subject: Dematerialisation of requests to the CSSF.
\nRelevant for: Credit institutions, Investment firms.
\nKeywords: PRIIPs.
\nIn case of discrepancies between the French and the English text, the French text shall prevail.
\nLuxembourg, le 29 juillet 2019 To all credit institutions and investment firms incorporated under Luxembourg law and to the Luxembourg branches of credit institutions and investment firms having their registered office in an EU country or a third country
\nRe: Dematerialisation of requests to the CSSF Ladies and Gentlemen, 1.
\nBackground and purpose of the circular This circular applies to the following supervised entities: a. credit institutions incorporated under Luxembourg law and Luxembourg branches of credit institutions having their registered office in an EU country or a third country; b. investment firms incorporated under Luxembourg law and Luxembourg branches of investment firms having their registered office in an EU country or a third country. The purpose of this circular is to inform the entities listed under the preceding paragraph of the implementation of the eDesk portal which must be used for all the requests to the CSSF laid down below in accordance with the applicable legal and regulatory provisions.
\nDematerialised requests Some requests to the CSSF can henceforth only be made via the eDesk portal. The eDesk portal is dashboard/dashboard/getstarted.
\navailable
\nhttps://edesk.apps.cssf.lu/edesk-
\nA list of the eDesk requests is published and regularly updated on the homepage of the eDesk portal. The entities must check this list regularly. Additional information and guidelines in the form of a user guide are available online for each dematerialised request. 3.
\nAccess to the eDesk portal Access to the eDesk portal requires: a.
\nthe creation of a user account by every person or representative authorised by an entity
\nconcerned to act on its behalf with the CSSF in relation to the requests on the eDesk portal; the creation of a user account is subject to the procedure described in Part 1 of the Annex to this circular;
\nthe change of one or several user accounts by adding the status of “advanced user” for each entity concerned, pursuant to the procedure described in Part 2 of the Annex to this circular; and
\nthe use of the identification means referred to in Part 3 of the Annex to this circular.
\nResponsibility of the entities concerned a.
\nAll entities referred to in this circular must, under their responsibility, keep themselves regularly informed of the update of the list of requests on the homepage of the eDesk portal and must ensure that the requests on the eDesk portal that are applicable to them are completed appropriately and in due time via the eDesk portal.
\nThe transmission to the CSSF of the required information in the framework of the above dematerialised requests must be performed exclusively in accordance with the instructions on the eDesk portal. After the entry into force of this circular, the use of other means of communication in this respect will no longer be accepted by the CSSF.
\nThe entity concerned is solely responsible for all actions on the eDesk portal carried out on its behalf by the advanced users and users (whether they are employees or representatives) linked to its eDesk account.
\nFor further questions, please contact our helpdesk ([email] / [telephone]Yours faithfully, COMMISSION de SURVEILLANCE du SECTEUR FINANCIER
\nANNEX
\nCREATION OF THE USER ACCOUNT Any person connecting to the eDesk portal is free to create a user account. The creation of a user account is explained in the procedure available at: https://edesk.apps.cssf.lu/edesk-dashboard/dashboard/getstarted. In order to make a request which is available on the eDesk portal on behalf of an entity, the account of the user (employee or representative) must first be linked to the entity concerned.
\nThe text above is the opening of the document; the PDF carries the whole.
\nDocument page, PDF. Source: Commission de Surveillance du Secteur Financier (CSSF), reproduced with the CSSF's consent. The French text prevails.
"}